Last updated: February 2026
All Pro subscriptions include a 14-day free trial. You will not be charged during this period. If you cancel before the trial ends, no charge is made and no refund is needed.
We do not offer refunds for partially used subscription periods. When you subscribe to CoreEdge Pro, you are charged for the full billing period (monthly or annual). Cancelling mid-period means you retain access until the end of that period but no partial refund will be issued.
We will issue a full refund in the following circumstances: • You were charged in error (e.g. a technical billing fault). • You were charged after cancelling before your renewal date. • You are a new subscriber requesting a refund within 7 days of your first paid charge (after the free trial), and you have not used the Pro features extensively. To request a refund under these exceptions, email support@coreedge.app within 14 days of the charge, including your account email and reason. We will review and respond within 5 business days.
Annual subscribers who wish to cancel within 30 days of their annual renewal may request a prorated refund for the remaining months, at our discretion. After 30 days, the annual subscription is non-refundable.
If you initiate a chargeback with your bank or card provider without first contacting us, your account may be suspended pending investigation. We encourage you to contact us first — we are happy to resolve billing issues directly and quickly.
Email support@coreedge.app with: • Subject line: "Refund Request" • Your account email address • The date of the charge • Reason for the refund request We aim to respond within 2 business days.
For refund questions: support@coreedge.app